Why we do not rank contractors by reviews

By So So Deep Contractor Search · Published August 18, 2026 · Updated August 18, 2026 · How the ranking works

Bottom line

We do not rank on reviews because a review is a voluntary sample, not a public record of standing or work. License class, disciplinary status, and city permit history can be dated, joined, and checked. Star averages cannot.

Review sites rank whoever collects the most ratings, or whoever pays to be introduced. That is a different job from "is this firm allowed to do the work, and have they done it here."

What a review can tell you

Someone who chose to post was happy, unhappy, or in between, on the day they wrote it. That is real information about communication, cleanup, and whether the last customer would hire them again. It is worth reading after the public record checks out.

What a review cannot tell you

It cannot tell you the license class. It cannot tell you the license is still Active. It cannot tell you whether a disciplinary case exists. It cannot tell you how much permitted work the firm has done in your city. It cannot tell you about the customers who never posted.

A large review footprint is also easy to advertise and easy to transfer onto a new entity. A license number is not.

What we rank on instead

Active, unexpired license. The class that covers the job. Job-relevant permit history in the city, or city permit volume where the feed does not label the trade. Then recency, a clean disciplinary file where the board publishes one, and longevity.

Those facts come from the board and the city. They are the same for a guest, a subscriber, and a crawler. They do not change because a firm ran a review campaign.

The method is on every ranked page and in how the ranking works. It is not a workmanship guarantee. It is the part of the hire you can check tonight without asking anyone for a favor.

Get a shortlist matched to your address

First one free

This page ranks the whole state. Enter your address and we'll narrow it to contractors who have pulled permits near you, check every license for standing and disciplinary history, and hand back a ranked shortlist you can call.

No card needed. See a finished report first if you'd rather.

How to check this yourself

Frequently asked questions

Do you ignore reviews completely?
No. After the public-record checks, reviews and references are how you judge workmanship and communication. They are just not the ranking.
Can a firm buy a higher So So Deep rank with more reviews?
No. Reviews are not an input. Nobody can buy organic position. The rules are on every ranked page.
What if a licensed firm has no reviews?
That is common for trade subs and new licenses. Check the class and the permit file. Do not treat a missing Google listing as a missing license.

Rankings and license facts reflect public records, not the quality of any individual job. This is not a workmanship guarantee. Always verify a contractor on the issuing board's official lookup before you hire.